Meet the people behind your laser hair removal

Ever walked out of an appointment thinking, "she was lovely"? This post is about that feeling, and the people behind it.
Booking laser hair removal isn't just about the machine or the package. It's about the person in the room with you: the one who explains what's happening, checks you're comfortable and makes you want to come back. Our clients tell us this all the time. In their reviews, they mention therapists by name. So this time, we're handing the spotlight to the team.

In this post:

• Meet our head therapists and laser therapists

• What clients say about Naheed and Adreina

• Why we only do laser hair removal

• No embarrassment, and honest answers about your course

• Quick answers, and how to book with your favourite therapist

Meet our head therapists

Rabia Dar and Khaterah Rasuli lead our treatment team. For them, good care comes down to three things:

• Making sure you understand what you're booking

• Listening when something worries you

• Giving you space to ask questions

You don't need to be a laser expert before you walk in. Understanding your treatment is part of your appointment, not homework.

Meet our laser therapists

Nadia Kermas, Andrea Fenyvesi, Ana Cruz, Drita Celaj and Sundus Malik are some of the faces you'll meet at LMO. Whether you're treating one small area or weighing up full body vs pick and mix, the aim is the same: you feel listened to, informed and comfortable speaking up.

What our clients say

We've passed 1,000 Google reviews, and our favourites are the ones that name a therapist. Here are two.

Naheed: comfortable "the whole time"

"The whole time" is the part we love. Comfort isn't a box we tick at the start of your appointment. It's something your therapist keeps checking all the way through, explaining things clearly and giving you a moment whenever you need one. Daisy isn't the only one. Naheed has a bit of a fan club:

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Simi was running late, and Naheed still fitted her in, treated all her areas and talked her through every step. That's the kind of care that turns a booking into a review.

Adreina: six sessions, same therapist

Charleen came to our Baker Street clinic for a full course of six sessions and chose to stay with Adreina the whole way. First impressions matter, but trust is built over every appointment that follows. Session six should feel just as cared for as session one. These reviews describe individual client experiences. Treatment results and comfort vary.Got a favourite therapist already? Mention their name when you book in London or book in Birmingham, and the team will check their availability.

Laser hair removal. Only laser hair removal.

We opened in May 2022 with one focus, and we've kept it as we've grown to Marylebone, Monument and Birmingham. No fillers, no facials, no long menu of extras. That means your consultation stays on what you came for: your hair, the areas you'd like treated and what to expect. Ready to book a course or still deciding? Either way, you'll leave with real answers, not a sales pitch. Want to see what's possible first? Browse our before and after results.

The machine matters. So does the person using it.

We use the Alma Soprano Titanium in our clinics, but the equipment is only part of the story. Your consultation covers:

• Your treatment plan

• Relevant health information

• A patch test

• Time to ask about preparation and aftercare

Had laser before and didn't love it? Tell us what went wrong. It helps us get yours right.

No embarrassment. No need to apologise.

Some people walk in knowing exactly what they want treated. Others can't quite say the words yet. Both are completely fine. Facial hair, back hair, intimate areas: you never need to apologise or explain why it bothers you. And you never have to remove hair you'd rather keep. Booking an intimate area? Our Hollywood vs Brazilian guide explains the difference. On the day, ask your therapist to talk you through the appointment before you start. You can ask for a pause, or for something to be explained again, at any point. Laser at LMO is for him, for her and for them. Thinking about your beard line? Read our guide to laser beard sculpting. Your comfort is never an inconvenience.

Honest about your course

Laser hair removal reduces hair growth. It doesn't promise that every hair will disappear forever, and some people need extra sessions or top-ups later on. Results vary from person to person. That's why we'd rather you ask about the plan, not just the price.

Ask us all four. Clear answers are how you know you're making the right call. There's more in our laser hair removal FAQ.

Quick answers

Can I choose my therapist?

Yes. Mention their name when you book and the team will check their availability.

What happens at my consultation?

We talk through your treatment, check relevant health information and carry out a patch test. It's also your time to ask about preparation, aftercare and what to expect.

Is it awkward to book an intimate area?

Not for us. Your therapist will explain what's involved before you begin, and you can ask for a pause whenever you need one.

Is laser hair removal permanent?

It's designed for long-term hair reduction. Most people need a course of sessions, and some need top-ups later. Results vary.

It's designed for long-term hair reduction. Most people need a course of sessions, and some need top-ups later. Results vary. Start with a consultation and patch test. Meet your therapist, talk through the areas you're thinking about and ask anything you like before you decide. Book in London · Book in Birmingham

Got a question first? Message us on WhatsApp or call 020 7788 4712.

Already a client and loved your therapist? Share the love with our Refer a Friend programme.